Courtesy Call Support Volunteer
Volunteer Opportunity: Courtesy Call Support Volunteer
We’re looking for friendly, reliable, and compassionate volunteers to join our team as Courtesy Call Support Volunteers.
In this role, you’ll help support blind and partially sighted people by making regular courtesy calls to service users. These calls help individuals stay connected, informed, and reassured that support is always available when needed. Volunteers help maintain strong relationships with service users, ensuring they continue to feel supported both practically and emotionally.
You’ll also support service development by carrying out wellbeing check-ins, updating records, and helping gather valuable feedback that helps us improve our services and demonstrate the impact of our work.
Time commitment: Monday to Thursday, typically between 10:00am – 3:00pm on a regular basis
Location: Howick House / Telephone-based support
What we’re looking for:
- A friendly, approachable, and dependable individual
- Someone confident speaking on the phone
- Good listening and communication skills
- Basic computer skills and confidence updating records
- A caring, professional, and supportive attitude
What you’ll gain:
- A rewarding and meaningful volunteer experience
- Valuable experience in communication and support services
- The opportunity to make a real difference in people’s lives
- Ongoing guidance, support, and training
- Experience contributing to service development and community support
Training provided:
- Safeguarding Training
- Role-specific guidance and support
If you enjoy helping people, building connections, and supporting your community, we’d love to hear from you.
Get in touch today to find out more and join our team.
