Services

Coming to terms with sight loss is challenging.

Being diagnosed with a sight problem can be an overwhelming experience. It’s common to feel a range of emotions—panic, anger, frustration, even fear about the future and losing your independence. You’re not alone in feeling this way, and it’s okay to take time to process these emotions.

Three images TO illustrate people receiving sight loss support and advice from Galloways charity

At Galloways, we are a dedicated sight loss charity. We are here for you, offering a safe space to talk, listen, and provide the sight loss support you need when you need it. Our services are tailored to meet your individual needs, offering both emotional support and practical guidance to help you navigate the changes ahead.

Listen to an overview of the services we provide below:

We believe in empowering you to regain confidence and take control of your life. Whether it’s adapting to daily tasks, finding new ways to stay connected, or simply knowing someone is there to talk to, we’re committed to helping you see that life can still be rewarding, even with sight loss.

The framework of the below pathway of support is based on the National RNIB Eye Care Support Pathway.

Sight Loss Services

Providing sight loss support to the people of Lancashire and Sefton since 1867.

Eye Clinic Liaison Officer

Eye Clinic Liaison Officers (ECLOs)

Eye Clinic Liaison Officers (ECLOs) are based at local hospitals and support people before, during and after a vision diagnosis. They provide information about eye conditions and help people navigate the eyecare journey.

Sight Los Advice

Sight Loss Advice

Sight Loss Advisers identify the impact of sight loss and recommend practical solutions to support independence, wellbeing and daily living, and can signpost and link to services and community support.

Low Vision Clinic

Low Vision Clinic

Low Vision Assessments help people maximise remaining vision. We assess functional difficulties and advise on appropriate low vision aids, equipment and strategies (e.g., magnifiers and visual techniques).

Living well with sight loss

Living well with sight loss

Tech workshops and digital solutions, phone/online chats, talks and groups, quizzes and Talking News, inclusive social events, trips and hobbies, and accessible physical activities.

Support for families, carers and professionals

Support for families, carers and professionals 

We provide information, resources and emotional support to promote safe, effective and dignified care, including training on adaptations and accessibility.

Having your initial appointment

Waiting Well 1

Galloways Support

Having your diagnosis confirmed

Waiting Well 2

Galloways Support

Support after your diagnosis

Waiting Well 3

Galloways Support

Living well with sight loss

After you have received your diagnosis, Galloways are here to support you to live well through our Learning Skills and Lifestyle programmes, including technology support, peer support groups, activities and hobby groups – and everything is adapted to ensure it is suitable for someone with a visual impairment.

We are also here to offer support for your family members, carers and healthcare professionals, through Visual Awareness Training and other support channels.

Ready for support?

If you would like free support from Galloways for yourself or someone else, click below and complete the referral form. Alternatively, please call us for support on 01772 744148.