Eye Clinic Liaison Officer support is here to help you if you have recently been diagnosed with a sight condition, or if your vision has changed, as you may have many questions and concerns.
ECLOs provide practical advice, emotional support, and information to help you understand your diagnosis and the help available to you.
An ECLO can help you understand what your diagnosis means and guide you through the next steps.
They can support you with:
ECLOs work closely with hospital eye clinic staff to make sure you receive the right support as early as possible.
The ECLO service is available to patients attending the hospital eye clinic who:
Family members or carers may also be able to speak to the ECLO for guidance.
If you are attending the hospital eye clinic, you can ask a member of staff to refer you to the Eye Clinic Liaison Officer.
After speaking with an ECLO, you may be referred to other services that can support you further, such as:
The aim is to ensure you receive the help you need to remain independent and confident.
If you would like more information about support available, visit our Digital Hub or contact our team for advice.